From choosing devices to organising servicing and PD, managing a BYOD programme isn’t easy. Here three schools describe how Harvey Norman is proving a safe pair of hands for their student devices
Sarah Trethewey, Lead teacher for ICT, Katikati Primary, Bay of Plenty
“Our lease was up and we were looking around for options on tablets and laptops. I was attending INTERFACE Xpo in Tauranga last term and got chatting to Satpal Singh of Harvey Norman.”
The school needed 150 student devices – 100 tablets and 50 laptops – for use across all years. Price and functionality were key considerations, as well as the on-going support they’d receive from their chosen provider.
“Satpal called and followed up, and we talked further about what they could offer us. He was very understanding of schools’ needs and had great up-to-date knowledge of the solutions available. It was a very structured approach. We talked about what our needs were now and looking forward – there was lots of discussion.”
Harvey Norman provided devices for trial, before eventually supplying the required computers and assisting with arranging leasing finance.
“The prices they offered were great. However, dealing with a recognised and trusted brand like Harvey Norman, you also know they’re always going to be there and be able to provide on-going support.”
That support has included regular visits from Satpal to oversee arrangements and organising PD for staff.
“The on-going help and assistance has been amazing. I call Satpal my ‘solutions guy’. Although he’s based in Auckland, he’s visited the school several times. He’s really accessible and reliable – and has good follow-up. It’s been fabulous.
“We’re now looking at other ICT equipment, like robotics, to support innovative and creative thinking. We’ll definitely continue with Harvey Norman as we move forward and grow. It’s been a very positive experience.”
Wendy Franklin-Smith, Deputy Principal, Parnell District School, Auckland
“We began dealing with Harvey Norman when we started a BYOD programme for our Year 5 and 6 students. The company supplies both student and school-owned devices.
“Having one contact with them is very beneficial. It means we can order in bulk through the school at a better rate. Parents not only get discounted laptops but also don’t have to go out and purchase their child’s device personally. Plus, when we recommend one device at a discounted rate, we have more students with the same device.”
Carl Hogan, Director of Digital Strategy, Lincoln High School, Canterbury
“This year has been our first full BYOD for Year 9. Last Term 4, we ran an information evening for parents. Harvey Norman attended, spoke briefly about their offering and had a significant number of staff and devices there, so that people could ask questions. I was impressed with how well they’d thought things out from an education point of view. They even developed a flyer specific to our school and worked hard to ensure it was acceptable, had a variety of price points, carried our branding, etc.
“They’ve since supported us with a range of devices, accessories and price points. In particular, if a student’s device needs to be sent away for repair, they offer a temporary loan scheme. From the parent/caregiver perspective, they get a familiar name, the convenience of retail shopping hours, and access to competitive prices. However, at the same time, they’re not ‘locked in’ and are free to purchase from anyone they choose.
“Feedback has been positive and we’ll be doing the same again this year.”
Harvey Norman offers a range of specialised, education-suitable devices, as well as support and financing services for BYOD and school-managed deployments. See more on page opposite.
Contact the Education Team on 0800 222 699 or